Emotional intelligence (in the workplace), often referred to as EQ (emotional quotient), is a concept of intelligence that encompasses the ability to recognize, understand, manage, and effectively use one’s own emotions as well as the emotions of others. It involves a set of skills and abilities that contribute to building and maintaining healthy relationships, making sound decisions, and navigating social situations with empathy and awareness. What is Emotional Intelligence? There are typically five components of emotional intelligence in the workplace: What is My Emotional Intelligence? Recognizing your level of emotional intelligence can be a valuable self-awareness exercise. Here are some indicators that can help you assess whether you have low, […]
